erek95 Privacy Policy
This page describes what we collect when you use erek95 and how we keep that data protected. We collect personal information — your name, email, phone number, identity documents, and payment details — only to verify your account, process your deposits and withdrawals, and comply with Know Your Customer (KYC) regulations. We do not sell your data to third parties, and we do not share it beyond the processors necessary to operate our platform.
Our approach to privacy centres on transparency and security. You control what information you provide, and you can request access to or deletion of your data (subject to legal obligations to retain records). We encrypt all data in transit using SSL protocols and store sensitive information (payment details, identity documents) on isolated, encrypted servers. If you have questions about how we handle your information, our support team can provide clarity during standard business hours.
Below we detail our data collection practices, third-party processors, your rights, and how to contact us regarding privacy concerns.
What we collect and how we use it
When you register an account on erek95, we collect your email address, chosen username, and password. We use your email to communicate account notifications, reset your password if needed, and send you tournament updates (Liga 1, Piala AFF, Champions League fixture reminders if you opt in). We never send promotional content without your consent. Your password is encrypted immediately upon entry and never stored in plain text — our systems verify it only against encrypted versions.
To unlock withdrawal capability, we require Know Your Customer (KYC) verification. You provide a copy of your national ID, passport, or driver's license. We use this document to confirm your identity and ensure you are not on any sanctions lists or fraud registers. We also collect your date of birth, residential address, and phone number. This information is stored on encrypted servers separate from your betting history. We retain KYC documents for the duration of your account plus seven years thereafter, as required by anti-money-laundering (AML) regulations.
When you deposit or withdraw, we collect payment information — your e-wallet identifier (for DANA, e-wallet, mobile banking, local payment, online payment), bank account details (for e-wallet, mobile banking, local payment, online payment transfers), or e-wallet code. We do not store full bank card numbers or e-wallet passwords. Instead, we retain only the transaction identifier and confirmation. Our payment processors (the e-wallet providers and banks themselves) handle sensitive payment data under their own security protocols.
Our betting and activity data on erek95
We record every bet you place on Liga 1, Piala Indonesia, Piala AFF, Champions League, and other tournaments, as well as every casino game spin or live-dealer table session. We store bet details (fixture, outcome, stake, odds, result), game play logs (spin history, table seat position, bet amounts), and your account balance at each transaction. This information is used to settle your bets, calculate your account balance, investigate disputes, and detect fraud or collusion.
We also log your account access — time and date of login, IP address, device type (mobile, desktop), and browser. We use this data to detect unauthorized access attempts, reset your password securely, and support troubleshooting if you report a technical issue. If your account shows suspicious activity (e.g., login from an unusual location or rapid balance changes), we may flag it for manual review and contact you for confirmation.
Your betting activity and game play data is retained for the duration of your account plus seven years thereafter, in compliance with financial regulatory requirements. We use this data to settle tax inquiries, respond to law enforcement requests, and resolve member disputes. We do not share betting details with third parties except where required by law (e.g., a regulator or court order).
Third-party processors and data sharing
We work with several third-party processors to operate erek95. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and the banks local payment, online payment, e-wallet, mobile banking) receive your payment details and transaction history as part of deposit and withdrawal processing. These entities operate under their own privacy policies and data protection laws. We do not control how they use your data beyond the scope of the transaction itself.
Our hosting provider stores our servers — which may be located outside your jurisdiction. Your data in transit to these servers is encrypted via SSL, and data at rest is encrypted on the server. We have data processing agreements with our hosting provider requiring them to maintain confidentiality and security standards equivalent to our own.
We may disclose your data if required by law — for instance, a court order, regulatory inquiry, or law enforcement request. We will notify you of any such disclosure unless legally prohibited from doing so. We do not sell your data for marketing purposes. We do not share your betting history or personal details with advertisers, social media platforms, or data brokers.
Your rights and data access on erek95
You have the right to request access to all personal data we hold about you. Contact our support team with "Data Access Request" in the subject line, and we will compile your information within ten business days. This includes your account details, KYC documents, betting history, and payment records.
You may request correction of inaccurate data — for example, if your registered address has changed or your name is misspelled. Submit a correction request through your account settings or contact support, and we will update your records and confirm the change.
You may request deletion of your personal data, subject to legal retention obligations. We will delete your account, betting history, and payment records after the retention period expires (typically seven years from your last transaction). Some data (e.g., KYC documents) may be retained longer if required by AML regulations. Upon deletion, you will lose access to your account balance and betting history.
You may object to certain uses of your data — for instance, if you no longer wish to receive tournament updates (Liga 1, Piala AFF) via email. Log into your account settings and adjust your notification preferences, or contact support to opt out.
Cookies and tracking on erek95
We use cookies to remember your login status, store your preferred language and currency, and track your session as you navigate erek95. These cookies are essential for the platform to function — without them, you would need to log in on every page. Most cookies expire when you close your browser, though some (like "remember me" cookies) persist for 30 days.
We do not use cookies to track you across third-party websites. We do not share cookie data with advertisers or analytics firms. Our analytics logs (page views, time spent in sections) are aggregated and do not identify individual members. We use these logs to improve platform performance and understand which tournaments (Liga 1, Piala Indonesia, Champions League) generate the most traffic.
Contact and dispute resolution
If you have questions about our privacy practices or concerns about how we handle your data, contact our support team. Include "Privacy Concern" in your subject line. Our support team operates during standard business hours across Jakarta, Surabaya, Bandung, and Medan time zones and will respond within two business days.
If you believe we have mishandled your data or violated this privacy policy, you may file a formal complaint through your account's support portal. We will investigate and respond with findings within ten business days. If you remain dissatisfied, you may escalate to our data protection officer (contact details available upon request) or, where applicable, file a complaint with your local data protection authority.
We reserve the right to update this privacy policy at any time. Changes take effect immediately upon posting to this page. Your continued use of erek95 after a policy change constitutes acceptance of the updated terms. We will notify you via email if any change materially affects how we use your data.
Your privacy rights at erek95
- You can request access to all personal data we hold about you within ten business days
- You can request correction of inaccurate information in your account
- You can request deletion of your data after the legal retention period expires
- You can opt out of promotional emails and adjust notification preferences anytime
- We do not sell your data to third parties or share it beyond payment and compliance processors
Our commitment to data protection
At erek95, we treat your privacy as a core responsibility. We encrypt all sensitive data, limit access to personal information to essential staff only, and maintain audit logs of who accesses your data and when. We undergo annual security reviews to identify and patch vulnerabilities. We do not guarantee absolute protection against sophisticated attacks, but we employ industry-standard practices and invest continuously in security infrastructure.
Our data retention practices reflect legal and operational necessity. We retain KYC documents, betting records, and payment history for seven years to comply with AML, tax, and regulatory obligations. After that period, data is securely deleted. If you close your account before the retention period expires, we retain the data for the remaining term unless you request early deletion (subject to any legal holds).
We respect your privacy throughout your relationship with erek95 — whether you place a single bet on a Liga 1 fixture, engage with live roulette tables, or withdraw your balance during Idul Fitri. Your data is protected, your control is respected, and your questions are answered by our support team. For specific privacy concerns or requests, contact support with "Privacy" in the subject line.